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Office and Urgent Care Closures

Thanksgiving Day holiday hours – only select Optum Urgent Care locations and specialty locations will be open.

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As of November 20,  the Urgent Care in Carmel,  has moved to 100 Independent Way, Brewster NY.

As of November 18,  Stacey Radinsky, MD has moved her practice to Bethpage.

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Home ❯ Helpful Resources ❯ Pay a bill

Pay a bill

Pay a billformer ProHEALTH and Riverside Medical Group

Pay a bill for services performed at former Riverside Medical Group locations (NJ and Southern CT) before October 1, 2023

Services performed before October 1, 2023 will not appear in MyChart. To pay a bill for any dates of service before October 1, 2023 please use the Riverside Medical Group Online Payment Center.

Pay now

Optum promises to safeguard our patients’ privacy and information. Paperless billing is a secure way for you to view and pay your bills online.

With paperless billing, you don’t have to worry about the possibility of mail fraud and identity theft from sending checks or credit card information in the mail.

Other paperless billing benefits:

  • Access: Current bills and past bills can be viewed 24 hours a day.
  • Information: Paperless bills include the same information as paper bills.
  • Convenience: Paperless bills reduce the amount of mail you get and let you view and pay bills in one location, with less hassle.
  • Cost savings: Paperless billing will save money on postage,
  • Environmentally friendly: Paperless billing helps save paper.

How can I pay my bill using MyChart?

  1. Log in to your MyChart account on your desktop computer or phone.
  2. Under your menu, click on “Billing Summary Activity.”
  3. You should see the details for the amount owed with an orange button that reads “Pay Now” or a grey button that reads “Set Up Payment Plan.”
  4. Select the “Pay Now” button and enter your payment information if you would like to pay the entire bill or a part of it.
  5. To set up automatic payments for the bill, select the blue button “Set Up Payment Plan” and follow the directions on the screen.

How do I pay as a guest?

You can pay bills on the MyChart portal without logging in. If you have a MyChart account, you can use this choice. But when you log in to your MyChart account to pay bills, there are more features available.

To pay as a guest, go to MyChart’s “Pay as a Guest” page.

Pay over the phone

You can now pay your bill quickly and easily over the phone. Call the phone number for your region, follow the prompts to pay your bill using our automated payment system.

New Jersey Former Riverside Medical Group

1-877-370-2494
Available 24 hours

New Jersey billing inquiries

Monday through Friday 8.30 a.m.-5 p.m.

For inquiries regarding services performed prior to Oct. 2023, please call 1-551-257-7030 (excludes Urgent Care)
New York Former ProHEALTH

1-888-620-2685
Available 24 hours

Can I opt out of paperless billing?

In MyChart, patients can choose to receive (get) paper bills. To get paper bills, please do the following:

  1. Log in to your MyChart account.
  2. Under “Your Menu,” click on the “Billing Summary Activity.”
  3. Below the bill details, you should see a sentence that reads, “If you would like to receive paper statements, you may cancel paperless billing.” Select the highlighted words “Cancel Paperless Billing.”
  4. On the new screen that appears, click on the orange button that reads “Receive Paper Statements.”