Important Alerts

Dr. Paula Brown moved her office to Oakwood Commons 2507 South Road, Floor 3 Poughkeepsie, NY.

Attention former CareMount Medical patients: A new and improved Patient Portal is here.

Now Open: Women’s Health clinical space in Poughkeepsie. Learn more

  • Monkeypox update
  • Polio Update
  • Recording/Photography Not Permitted on Premises
Office and Urgent Care Closures

Office and Urgent Care Closures

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CareMount Medical Patient Portal

AttentionWe apologize for the issues our Patient Portal users have been experiencing with the transition to the new portal, especially the delay in viewing your information. Please be assured that your information is available in our electronic medical record. We are actively working with the vendor to resolve this as soon as possible and will keep you updated. We apologize for the inconvenience this has caused and thank you for your patience with us.

Your connection to wellness

Health care should always be as accessible as possible. So, at Optum, we’ve put all the most important resources to manage your wellness in one convenient place.

The brand new patient portal is now available. Please re-enroll if you have not already done so.
Access patient portal
The previous patient portal is read-only.
Access legacy patient portal

Our portal is for non-urgent matters only. If this is a medical emergency, please call 911.
We make every effort to respond to portal messages within 48-72 hours.

A new Patient Portal has arrived

The CareMount Medical Patient Portal has been replaced. You are able to re-enroll in the brand new Patient Portal. This new portal has an easy-to-use registration process and is only available to Optum Medical Care (formerly CareMount Medical) patients. The ability to communicate with your provider, view upcoming appointments and request prescription refills continues on the new portal.

Important Dates:

November 8, 2022:

The old CareMount Medical portal is no longer active as of November 8th, but you will be able to read your documents in the old portal until mid-December. Starting today, please make any requests or download any relevant documents that you may want to save.

download PDFPatient Portal instructionsThis document contains instructions on how to download your inbox items, including documents, medications, messages and personal health records.

The last two months of your medical history will carry-over to the new portal when you enroll, and you can request more of your health information after logging-in. Additionally, messages or prescriptions will not be able to be sent or received as of November 8. When you re-enroll for the new portal, these features will then become available again.

November 16 – 25, 2022:

Re-enrollment in the new portal is easy. During this time, you will receive an enrollment email with a sign-up link. This link is your access to sign-up and register for the new portal. The portal invitation will come from [email protected] with the subject line “You’re invited to create a Patient Portal account at Optum, formerly CareMount Medical.” If you don’t see the enrollment email by November 25, please check your junk folder just in case!

As soon as you received your invitation, please register for the new portal! Once you have signed up for a new account, you will have 24/7 access to our convenient online services.

Access patient portal ›

Have more questions? Check out our FAQ page to learn more about the new Patient Portal.