Urgent care or the Emergency Department (ER), what’s the difference between Urgent Care and the ER?
Urgent care
Have a sore throat, rash, stomach pain or other minor problem? If your doctor’s not in, go to urgent care.
Urgent Care services
ER
The ER is for life-threatening medical problems, like:
- Chest pain
- Numbness in the face, arm or leg
- Bleeding that won’t stop
- Loss of consciousness
- Seizure
For problems like these, call 911 or go to the ER right away.
Appointments and wait times
Does Optum have Urgent Cares near me?
Our urgent care network of more than 30 clinics are available when and where you need us most. We have clinics in New Jersey and New York.
View all locations
Do I need an appointment for Optum Urgent Care?
No. You don’t need an appointment to be seen at Optum Urgent Care. Patients are seen on a walk-in basis in the order arrived. You can reserve a spot for a preferred time.*
Book an appointment
How long will I have to wait?
Our urgent care providers evaluate and treat our patients in a timely manner. You can reserve a spot for a preferred time.*
Insurance and billing
Do you accept my insurance?
We accept most major insurances.
Accepted insurance plans by region:
Do you accept patients without insurance?
Yes, we have an affordable self-pay fee schedule to help accommodate patients without insurance.
Our patients and services we offer
Do you serve children and adults?
Our locations serve adults and children of all ages.
Who will be treating me in urgent care?
Our staff includes board certified physicians, as well as experienced physician assistants and nurse practitioners, alongside our friendly support staff of medical assistants and radiology technologists.
What services do you offer?
We are here for life’s mini emergencies from injuries to illness, our providers can evaluate you. We have onsite x-ray, EKG, Lab and IV Care services for patients of all ages.
All urgent care locations have rapid and PCR COVID-19 testing and antibody testing.
Learn more about our services. Services may vary by location.
Do you give vaccinations?
We offer the vaccines for Adult Tetanus, Diphtheria, Pertussis (Td, Tdap).
Occupational services
Do you see workers comp?
Yes, we will be more than happy to facilitate your visit when you arrive. Please bring your employer and workers comp insurance information so we can better assist you.
Do you perform annual exams or sports physicals?
Yes we do.
Do you support DOT driver physicals?
Please call ahead to confirm if DOT driver physicals are available based on provider on shift.
Appointment preparation
What should I bring to my appointment?
- Your photo ID
- Your current medical insurance card(s)
- Payment, if you’re not paying with insurance
- Payment for any copays you owe
- A list of any countries to which you traveled in the last year, including dates.
What should I do before my visit?
- Write down a list of concerns that you wish to discuss with your provider.
- Be open and honest when you fill out information forms about your health. Don’t hide anything about your alcohol, drug or tobacco use, your sexual history or other lifestyle issues. Even if these issues are sensitive to you, it is important to trust your health care provider. Your provider can only give you proper, effective care if you give complete and accurate information.
- Consider bringing a paper and pen (or a mobile device such as a tablet) with you to your visit. You may want to write down and remember important instructions from your provider.
*We will make every effort to honor appointment time slot when you arrive. Please understand that patients with urgent needs must be prioritized and may affect wait times.