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Important Alerts
Office and Urgent Care Closures

Martin Luther King Jr. Day holiday hours – Select Optum Urgent care locations and specialties will have holiday business hours Monday, 1/20.

The Croton-on-Hudson lab is temporarily closed until further notice.

As of November 20,  the Urgent Care in Carmel has moved to 100 Independent Way, Brewster NY.

Updates

Effective December 12, 2024, Dr. Pierce is no longer practicing obstetrics & gynecology out of 1985 Crompond Road, building B. She continues to see patients at Jefferson Valley and Yorktown Heights only.

As of December 20, 2024, Dr. Weinfeld is no longer practicing podiatry out of 48 US 6 in Yorktown Heights and has moved full time to Jefferson Valley.

As of December 12, 2024, Dr. Fijman is no longer practicing pulmonology and sleep medicine out of 310 North Highland Avenue, Suite 4 in Ossining and has re-located full time to Jefferson Valley.

As of December 12, 2024, Dorothy Adler is no longer practicing obstetrics & gynecology out of 1985 Crompond Road, building B. She continues to see patients at Jefferson Valley only.

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COVID-19 Information and Updates

Flu and COVID-19 vaccines are now available ›

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Home ❯ Services and specialties ❯ Urgent Care frequently asked questions

Urgent care or the Emergency Department (ER), what’s the difference between Urgent Care and the ER?

Urgent care

Have a sore throat, rash, stomach pain or other minor problem? If your doctor’s not in, go to urgent care.

Urgent Care services

ER

The ER is for life-threatening medical problems, like:

  • Chest pain
  • Numbness in the face, arm or leg
  • Bleeding that won’t stop
  • Loss of consciousness
  • Seizure

For problems like these, call 911 or go to the ER right away.

Appointments and wait times

Does Optum have Urgent Cares near me?

Our urgent care network of more than 30 clinics are available when and where you need us most. We have clinics in New Jersey and New York.

View all locations

Do I need an appointment for Optum Urgent Care?

No. You don’t need an appointment to be seen at Optum Urgent Care. Patients are seen on a walk-in basis in the order arrived. You can reserve a spot for a preferred time.*

Book an appointment

How long will I have to wait to be seen at an Optum Urgent Care?

Our urgent care providers evaluate and treat our patients in a timely manner. You can reserve a spot for a preferred time.*

Insurance and billing

Does Optum Urgent Care accept my insurance?

We accept most major insurances.

Accepted insurance plans by region:
Does Optum Urgent Care accept patients without insurance?

Yes, we have an affordable self-pay fee schedule to help accommodate patients without insurance.

Our patients and services we offer

Does Optum Urgent Care serve children and adults?

Our pediatric urgent care in Wantagh, NY serves patients 21 years of age and under.

All other locations offer care for adults and children of all ages.

Who will be treating me at an urgent care?

Our staff includes board certified physicians, as well as experienced physician assistants and nurse practitioners, alongside our friendly support staff of medical assistants and radiology technologists.

What services does Optum Urgent Care offer?

We are here for life’s mini emergencies from injuries to illness, our providers can evaluate you. We have onsite x-ray, EKG, Lab and IV Care services for patients of all ages.

All urgent care locations have rapid and PCR COVID-19 testing and antibody testing.

Learn more about our services. Services may vary by location.

Does Optum Urgent Care give vaccinations?

We offer the vaccines for Adult Tetanus, Diphtheria, Pertussis (Td, Tdap).

Occupational services

Does Optum Urgent Care see workers comp?

Yes, we will be more than happy to facilitate your visit when you arrive. Please bring your employer and workers comp insurance information so we can better assist you.

Does Optum Urgent Care perform annual exams or sports physicals?

Yes we do.

Does Optum Urgent Care support DOT driver physicals?

Please call ahead to confirm if DOT driver physicals are available based on provider on shift.

Appointment preparation

What should I bring to my appointment?
  • Your photo ID
  • Your current medical insurance card(s)
  • Payment, if you’re not paying with insurance
  • Payment for any copays you owe
  • A list of any countries to which you traveled in the last year, including dates.
What should I do before my visit?
  • Write down a list of concerns that you wish to discuss with your provider.
  • Be open and honest when you fill out information forms about your health. Don’t hide anything about your alcohol, drug or tobacco use, your sexual history or other lifestyle issues. Even if these issues are sensitive to you, it is important to trust your health care provider. Your provider can only give you proper, effective care if you give complete and accurate information.
  • Consider bringing a paper and pen (or a mobile device such as a tablet) with you to your visit. You may want to write down and remember important instructions from your provider.

*We will make every effort to honor appointment time slot when you arrive. Please understand that patients with urgent needs must be prioritized and may affect wait times.