Important Alerts
Office and Urgent Care Closures

Effective September 10, 2023, Carroll Gardens Urgent Care is closed.

Effective September 8, 2023, Plainview radiology is closed.

The Croton-on-Hudson lab, the Mahopac lab and the Patterson lab are temporarily closed until October 31, 2023.

The Women’s Health Center lab Poughkeepsie will be temporarily closed until October 31, 2023.

The Fishkill Merritt Campus lab will be temporarily closed from September 25 – October 8, 2023.

The Jefferson Valley Campus lab will be temporarily closed on September 30 and Saturdays for the month of October (October 7, 14, 21, and 28).

Effective August 15, the pediatric and internal medicine offices at 2440 John F. Kennedy Boulevard, Jersey City, NJ are closed and providers have transition to surrounding locations.

April 29, the Drive-Thru COVID-19 RNA testing locations are closed. For COVID-19 testing visit one of our Urgent care offices.


Attention former CareMount Medical patients: A new and improved Patient Portal is here.

Recording/Photography Not Permitted on Premises


COVID-19 Information and Updates

At this time, the new COVID-19 vaccine is currently unavailable at our sites. We will update the website when it becomes available, please check back for updates.

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Access Your Medical Records. New York (CareMount)

CareMount Medical maintains patient confidentiality by keeping all your personal and health information secure. Patients who are registered in Patient Portal can access portions of their health information from the privacy of their home at any time. The Patient Portal gives you the ability to review past appointments, lab results, current medications, and manage upcoming appointments. The Office of Medical Records works with physicians and patients to facilitate the process of making your medical information available to you.

How To Get A Copy of Your Health Record from Medical Records.

Step 1 – Access the online HIPAA Release of Information form (verbal requests are not accepted).

Step 2 – Fill Out and Sign the Form

Complete the patient information fields, designate the entire record or specific portion, and include mailing address for yourself or name and address of physician to send records. If you have an upcoming appointment, please note it on your request.

Step 3 – Download the completed online form and submit via email to [email protected]

All completed requests are processed and available within 10 calendar days.


If the patient is a minor (under 18 years of age) or is not competent to give consent to request the records, the signature of a parent or legal guardian will be required.

If you don’t receive your medical records after 3 weeks, you can follow up at 1-914-242-1238.

Individuals can give family members or a representative the ability to request copies of their medical records in advance by completing a Document DownloadDesignation of Personal Representative.**

** Designation of Personal Representative – The person(s) who to act on your behalf with respect to the protection of health information that pertains to you.


Physician offices or hospitals can request records during office hours by faxing a request on a letterhead to 1-914-242-1393. Please include the patient’s name, DOB, and designate the entire record or specific portion(s).

EMAIL: [email protected] | FAX: 914-242-1393

HOURS: 8 a.m. –5 p.m., Monday – Friday