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Dr. Paula Brown moved her office to Oakwood Commons 2507 South Road, Floor 3 Poughkeepsie, NY.

Attention former CareMount Medical patients: A new and improved Patient Portal is here.

Now Open: Women’s Health clinical space in Poughkeepsie. Learn more

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Office and Urgent Care Closures

Office and Urgent Care Closures

COVID-19 Information and Updates
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Home ❯ Patient resources ❯ Safe visitor policy

Safe visitor policy

To reduce the risk of spreading COVID-19 and other infectious diseases, we are reducing the number of people that enter our offices, which means for the time being, no visitors. Of course, we have some exceptions, including:

  • Pediatrics: Two parents or guardians may accompany pediatric patients.
  • Adult primary care and specialties: One caretaker may accompany an adult who requires assistance or an interpreter.
  • Infusion Suites: Only patients allowed; patients requiring assistance need to make arrangements with the infusion center.
  • Other exceptions: Optum providers retain discretion regarding the safety of our patients as well as our employees. Masks and social distancing are always required.

Masking up

  • Everyone two years old and up is required to wear a mask at all times in our offices to create the safest environment for us all. If you show up without a mask, or your mask doesn’t meet our standard, we’ll provide you one.
  • The most effective way to wear a mask is over your nose and mouth, so make sure you and your company come fully covered.
  • The right mask can help you keep your child safe and comfortable.

Learn more about masks for children ›

Safe space

We’ve set strict social distancing measures and optimized our space to make keeping yours to yourself easy and efficient.

  • Our offices have enhanced sanitizing and deep-cleaning protocols
  • Patients can expect minimal time spent in waiting areas and staggered scheduling.
  • Visitors are restricted (unless medically necessary).
  • Patients can wait in their car or outside until the examination room is ready for them.
  • Pre check-in is available via your own mobile device to streamline your registration.
  • All team members are provided with other personal protective equipment (PPE) including gowns, hair covering, face shields and eye protection to use as appropriate.
  • Optum uses a testing-based strategy, following Centers of Disease Control and Prevention (CDC) guidelines, to return health care workers to work after illness.
  • Patients who are symptomatic or suspected to have COVID-19 are screened and seen through a telehealth visit when possible.