Patients can view their medical records through the MyChart patient portal. If the information isn’t found in MyChart, patients can submit a request for their records online using the Patient Medical Records Request Tool. Printable Release of Information (ROI) forms are also available in English and Spanish.
If you are not the patient, but an authorized representative by law, you will need to provide documentation showing this, when submitting the completed form.
Return the completed form using one of the options listed below:
- Email: [email protected]
Email is not a secure method of communication and carries some risk of being read by a third party. Be advised, that all outbound electronic transmission of medical records are performed via secure transmit
- Fax: 1-516-812-4305
- Mail: Optum Medical Care, New York (FKA ProHEALTH)
Health Information Management Department
3 Delaware Drive, Suite 206
Lake Success, NY 11042