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Our approach

Our stepwise, non-surgical approach to care allows us to personalize your treatment and  focus on the most conservative and complete care for your neck and back pain.

The expert team at our Center for Neck and Back Pain represent a wide range of specialties in neurology, pain care, physiatry and sports medicine with support from our partners, Motion Sports Medicine and Orthology.

We also work in close collaboration with Optum’s musculoskeletal radiologists, neuroradiologists, orthopedics, rheumatology, as well as your primary care physician.

Diagnosis and conditions

  • Lower back pain 
  • Neck pain 
  • Lumbar radiculopathy and sciatica
  • Spinal stenosis (narrowing of the space around the spinal column)
  • Arthritis of the spine 
  • Facet arthropathy (arthritis of the facet joint of the spine)
  • Myelopathy (damage to the spinal cord due to something pressing on it)
  • Herniated disc (also known as a bulged, slipped or ruptured disc)
  • Degenerative disc disease (a damaged disc that causes pain)
  • Cauda equine syndrome (a seriously damaged lower spine)
  • Cervical radiculopathy (pinched nerve)
  • Myofascial pain (constant pain from tight muscles)

Treatment and services

  • EMG/NCS (electromyogram and nerve conduction study; tests to determine if the nerves in a muscle are working correctly)
  • Neuromuscular ultrasound (a test that uses sound waves to look for problems with a muscle or nerve)
  • Trigger point injection (a shot that helps soothe muscle pain in the arms, legs, lower back and neck)
  • Physiatry evaluation (an exam performed by a doctor of physiatry to help find the right care for a patient, or to change a care plan)
  • Pain medicine services 
  • Acupuncture (thin needles put into the skin at certain points in the body to treat pain and other medical problems)
  • Biofeedback (a way to help improve health and reduce pain; it often uses sensors that measure heart rate, blood pressure or skin temperature)
  • Psychological support for patients with chronic pain

Medical care and treatment

Optum’s Center for Neck and Back Pain accepts all insurances and can usually schedule your appointment within 24 hours.

Optum Center for Neck and Back Pain hours:

Monday – Friday, 9 a.m. to 5 p.m.

For more information about the Center for Neck and Back Pain, please contact:

Our clinical care coordinator

2 Ohio Drive, Suite 101

Lake Success, NY 11042

Phone: 1-844-960-2225

Email: [email protected]

Contact us if you have any questions