Visiting our lab drawing stations for specimen collection/drop off:
- Optum Medical Care lab draw stations accept lab orders from Optum Medical Care providers only.
- Walk-ins accepted – no appointment is necessary.
- Our specially trained phlebotomists work with patients of all ages, including children.
- Testing services include chemistry, coagulation, hematology, molecular, pathology and serology.
- Results are typically available within 24-72 hours, depending on the test. Some specialty tests may take longer.
- The 21st Century Cures Act is a federal law that requires all healthcare providers release results to patients as soon as they are available. Please know your provider will contact you with any results that are of particular concern. Of course, if you have additional questions, you should always reach out to your provider.
- Lab testing is primarily conducted by Quest Laboratories, unless otherwise specified by you or your provider. Please note: our lab system automatically routes specimens to the appropriate lab based on your insurance.
Why am I getting a separate bill for lab services?
Sometimes, the costs for lab tests (like blood work) are billed separately. For example, lab testing is primarily conducted by Quest Diagnostics, unless you or your doctor specify otherwise, or if your health plan does not include Quest Diagnostics. Depending on your health plan, there may be additional out-of-pocket costs for lab or radiology services. If that’s the case, you’ll receive a bill directly from Quest Diagnostics or the lab or imaging center where the tests were done. If you have any questions about these charges, contact Quest directly at [email protected]. Resolution may take up to 45 days. Thank you for your understanding.