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Updates

The Extended Hours Center in Lake Success will be closed on Monday, December 15 and Tuesday December 16. Regular Extended Hours operations will resume at 5 p.m. the following day.

Recording/Photography Not Permitted on Premises

Office and Urgent Care Closures

The Croton-on-Hudson lab is temporarily closed until further notice.

COVID-19 Information and Updates
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Optum (New York) accepted insurance plans guide

Map pinThis page contains accepted insurance details for patients in New York. Patients in New Jersey can view our NJ accepted insurance plans guide.

AttentionWe want to inform you that we will be going out of network with the following:

  • All Fidelis/Ambetter/Wellcare plans: Effective January 1, 2026
  • Cigna/Healthspring Medicare Advantage: Effective January 31, 2026
  • HealthFirst: Not accepted at locations in Manhattan, Queens, the Bronx, Brooklyn, Staten Island, or Long Island, except for radiology and imaging services in Brooklyn, NY.

Commercial

1199SEIU

Aetna

Anthem (Blue Cross)

CDPHP

Additional details

Not accepted at locations in Manhattan, Queens, the Bronx, Brooklyn, Staten Island, or Long Island

Centivo

Cigna

Emblem (including GHI, HIP and NYCE)

Fidelis

Additional details

Non-participating effective January 1, 2026

First Health

Additional details

Not accepted at Crystal Run Healthcare. Refer to your insurance ID card for plan details.

HealthFirst

Additional details

Not accepted at locations in Manhattan, Queens, the Bronx, Brooklyn, Staten Island, or Long Island, except for radiology and imaging services in Brooklyn, NY.

MagnaCare

Merchants Benefit Admin

MultiPlan (including PHCS and Daniel H Cook)

MVP

Additional details

Not accepted at locations in Manhattan, Queens, the Bronx, Brooklyn, Staten Island, and Long Island. Excludes Essential Plan and Premier Individual Plan.

Northwell Direct

Oscar

UnitedHealthcare (including Empire Plan, Oxford and UMR)

Medicare and Government

Aetna

Additional details

Individual Medicare plans are not accepted at former CareMount Medical locations.

Anthem (Blue Cross)

Cigna

Additional details

Non-participating effective January 31, 2026

Emblem (including GHI, HIP and NYCE)

Fidelis

Additional details

Non-participating effective January 1, 2026

HealthFirst

Additional details

Not accepted at locations in Manhattan, Queens, the Bronx, Brooklyn, Staten Island, or Long Island, except for radiology and imaging services in Brooklyn, NY.

Humana

MVP

Additional details

Not accepted at locations in Manhattan, Queens, the Bronx, Brooklyn, Staten Island, and Long Island. Excludes Essential Plan and Premier Individual Plan.

Oscar

Partners Health Plan

Additional details

Non-participating effective December 31, 2025

Traditional Medicare

TRICARE

UnitedHealthcare

US Family Health Plan

Medicaid

Anthem (Blue Cross)

Emblem (including GHI, HIP and NYCE)

Additional details

Non-participating at Crystal Run Healthcare locations. Non-participating with HARP at any location.

Fidelis

Additional details

Non-participating effective January 1, 2026

HealthFirst

Additional details

Not accepted at locations in Manhattan, Queens, the Bronx, Brooklyn, Staten Island, or Long Island, except for radiology and imaging services in Brooklyn, NY.

MetroPlus Health

Molina (Affinity)

Additional details

Non-participating with HARP

MVP

Traditional Medicaid

Additional details

For existing patients only

Not sure whether you’re in-network?

Optum accepts most major health insurance plans. Before selecting a provider, please check with your insurance company to verify your eligibility and coverage to ensure the provider participates in your plan.

If your health insurance provider is not listed among our accepted plans, the services are likely considered “out-of-network”, and you may be responsible for a greater out-of-pocket expense. If you do not currently have insurance coverage, your visit will be considered self-pay.

What is self-pay?

Self-pay means you are financially responsible for the full cost of your medical services at the time of your visit. This applies to patients who are uninsured or whose insurance is considered out-of-network – meaning we do not have a billing agreement with your insurance company. A self-pay waiver will be required if your insurance does not participate with Optum. Following your visit, you will also need to submit the claim to your insurance company for potential reimbursement.

We strive to provide transparent pricing and will work with you to ensure you understand the costs associated with your care. If you have any questions about self-pay rates or need assistance, please contact our front desk or billing department prior to your appointment.

What if my insurance doesn’t cover my service?

If you are out-of-network or choosing to pay out of pocket, services are still available. Here’s what you need to know:

  • You have the right to request a good faith estimate of expected charges prior to receiving services.
  • In compliance with the “No Surprise Act”, a patient is held harmless from the cost of unanticipated out-of-network bills.

Contact us if you have questions or need more information about participating plans, billing or the “No Surprise Act”.