We want to inform you that we will be going out of network with the following:
- All Fidelis/Ambetter/Wellcare plans: Effective January 1, 2026
- Cigna/Healthspring Medicare Advantage: Effective January 31, 2026
- HealthFirst: Not accepted at locations in Manhattan, Queens, the Bronx, Brooklyn, Staten Island, or Long Island, except for radiology and imaging services in Brooklyn, NY.
Commercial
CDPHP
Additional details
Not accepted at locations in Manhattan, Queens, the Bronx, Brooklyn, Staten Island, or Long Island
Emblem (including GHI, HIP and NYCE)
Fidelis
Additional details
Non-participating effective January 1, 2026
First Health
Additional details
Not accepted at Crystal Run Healthcare. Refer to your insurance ID card for plan details.
HealthFirst
Additional details
Not accepted at locations in Manhattan, Queens, the Bronx, Brooklyn, Staten Island, or Long Island, except for radiology and imaging services in Brooklyn, NY.
MultiPlan (including PHCS and Daniel H Cook)
MVP
Additional details
Not accepted at locations in Manhattan, Queens, the Bronx, Brooklyn, Staten Island, and Long Island. Excludes Essential Plan and Premier Individual Plan.
UnitedHealthcare (including Empire Plan, Oxford and UMR)
Medicare and Government
Aetna
Additional details
Individual Medicare plans are not accepted at former CareMount Medical locations.
Cigna
Additional details
Non-participating effective January 31, 2026
Emblem (including GHI, HIP and NYCE)
Fidelis
Additional details
Non-participating effective January 1, 2026
HealthFirst
Additional details
Not accepted at locations in Manhattan, Queens, the Bronx, Brooklyn, Staten Island, or Long Island, except for radiology and imaging services in Brooklyn, NY.
MVP
Additional details
Not accepted at locations in Manhattan, Queens, the Bronx, Brooklyn, Staten Island, and Long Island. Excludes Essential Plan and Premier Individual Plan.
Partners Health Plan
Additional details
Non-participating effective December 31, 2025
Medicaid
Emblem (including GHI, HIP and NYCE)
Additional details
Non-participating at Crystal Run Healthcare locations. Non-participating with HARP at any location.
Fidelis
Additional details
Non-participating effective January 1, 2026
HealthFirst
Additional details
Not accepted at locations in Manhattan, Queens, the Bronx, Brooklyn, Staten Island, or Long Island, except for radiology and imaging services in Brooklyn, NY.
Molina (Affinity)
Additional details
Non-participating with HARP
Traditional Medicaid
Additional details
For existing patients only
Not sure whether you’re in-network?
Optum accepts most major health insurance plans. Before selecting a provider, please check with your insurance company to verify your eligibility and coverage to ensure the provider participates in your plan.
If your health insurance provider is not listed among our accepted plans, the services are likely considered “out-of-network”, and you may be responsible for a greater out-of-pocket expense. If you do not currently have insurance coverage, your visit will be considered self-pay.
What is self-pay?
Self-pay means you are financially responsible for the full cost of your medical services at the time of your visit. This applies to patients who are uninsured or whose insurance is considered out-of-network – meaning we do not have a billing agreement with your insurance company. A self-pay waiver will be required if your insurance does not participate with Optum. Following your visit, you will also need to submit the claim to your insurance company for potential reimbursement.
We strive to provide transparent pricing and will work with you to ensure you understand the costs associated with your care. If you have any questions about self-pay rates or need assistance, please contact our front desk or billing department prior to your appointment.
What if my insurance doesn’t cover my service?
If you are out-of-network or choosing to pay out of pocket, services are still available. Here’s what you need to know:
- You have the right to request a good faith estimate of expected charges prior to receiving services.
- In compliance with the “No Surprise Act”, a patient is held harmless from the cost of unanticipated out-of-network bills.
Contact us if you have questions or need more information about participating plans, billing or the “No Surprise Act”.