Compliance Program

Optum Medical Care is committed to the highest standards of integrity as we improve lives by transforming health care: one patient, one family, one community at a time.

In support of our commitment, we have implemented the Optum Partner Services Compliance Program and Code of Conduct, which is designed to prevent, detect, and correct non-compliance with applicable laws, regulations and other standards and expectations.

The Compliance Program is comprised of the following key elements which facilitate prevention, early detection, and remediation of potential violations of law.

1. High Level Oversight – Governance
2. Written Standards, Policies, and Procedures
3. Training and Education
4. Effective Lines of Communication / Reporting Mechanisms
5. Enforcement and Disciplinary Guidelines
6. Auditing and Monitoring
7. Responding to Identified Issues

We will take all reasonable precautions to maintain the confidentiality of those who report an integrity or compliance concern to the extent allowed by policy and the law. Retaliation or intimidation in any form against an individual who, in good faith, reports a suspected violation of the Code of Conduct or provides information related to such reports, policies, the law or contractual obligations is prohibited.